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Red Letter is a one-stop shop for everything you need to ensure that your email is meeting the highest standard of security and privacy. Red Letter is an email service which provides secure delivery and transmission, encryption, proof of delivery, detailed tracking, recipient identity verification and legislation and regulation compliance. All this is done while working in your existing email program and with no new hardware or software. Red Letter's low monthly or annual subscription fees make it affordable for small and large businesses alike and even individuals. You pay for the number of secure email accounts required, while keeping your current email addresses.
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Secure Delivery and Transmission |
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Sending communications via regular email entails many risks. Even when sending an email from your office or business network, you are still using an Internet Service Providers servers to transmit your email. Your email can be mixing in with any number of others who are sending all kinds of insecure items. The biggest risk, however, is your lack of control over the recipients email provider, network or Internet Service Provider. So even when your send is secure, that security may be lost on the recipient side. Red Letter ensures that your email is not only sent securely, but delivered securely. |
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Encryption |
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You wouldn't send confidential medical records, top secret financial data or private legal information on the back of a postcard or flyer, yet that's what you do when you send email that is not encrypted. There have been programs around for many years that can encrypt the data in your message, but there has been very little adoption, because it requires both senders and recipients to set up the software, and exchange "keys" before a transaction can take place. It's just too much hassle if you are handling a lot of information to a lot of other parties. Public Key Infrastructure has been touted a solution to the problem, but this involves complex and expensive enhancements to infrastructure. Since Red Letter is handling the delivery of your email on both the sender and recipient side, it can ensure that encryption remains in tact throughout the full message transfer. |
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Proof of Delivery |
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When, and if, your message sent without secure transmission arrives at the other end, you will likely have no way of knowing, unless the recipient responds. Asking for a "Return Receipt" using your email program is a fairly pointless exercise, as it is dependant on the recipient clicking the button on the prompt that says "Do you want to send a receipt to the sender of this message?". Research shows that over 90% of us, in fear of our privacy, automatically move the mouse over to the "No" button. Red Letter emails can be tracked at any point from the time they are sent, until they have been received, opened and are sitting in the recipients inbox. This proof of delivery requires no action by the recipient. |
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Detailed Tracking |
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Not only can you track your message at any time without any action required by the recipient, but Red Letter provides added tracking which can help senders feel comfortable that not only is your email received, but it is getting the attention it requires. You no longer need to wonder about whether or not someone received an important attachment to your email as Red Letter's tracking informs you of when and if an attachment has been accessed or downloaded. The detailed tracking will not only show you that your email was accessed, but when, for how long and how many times. |
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Recipient Verification |
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It is very easy to send an email to an incorrect recipient through a simple typing error or due to the fact that individuals are constantly changing their email addresses and companies changing the format of their email addresses. Red Letter gives you the ability to ask an Identity Verification question to the recipient which they must answer correctly prior to receiving your message. When a recipient correctly answers the question, they may then register their information with Red Letter so that they can receive future communications at that address. |
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Regulation and Legislation Compliance |
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Keeping up with the complex legislative and industry guidelines for secure communications and tracking accountability issues can be a daunting task. Red Letter helps you take the guessing game out of staying up to date with compliance standards by offering services which make keeping up with the ever changing online climate simple. No one wants to risk the hefty fines, or even jail time, which can come with breeches to HIPAA standards. Red Letter gives Healthcare organizations an option for hassle-free, worry-free HIPAA compliant email. Red Letter can also ensure that you comply with certain privacy and accountability standards set forth in Gramm/Leach/Bliley and Sarbanes-Oxley. |
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Works in Your Current Email Program |
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Red Letter is Internet standard email, it works inside your existing email programs, with no new software. You use your current email program with your current email address. This makes Red Letter a very simple solution to deploy to your employees. It is easy to use and you do not need to create new address books or take steps to log into an online only service. Using secure email is as easy as sending the emails you currently send. No one needs to learn how to use a new program to use Red Letter. |
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No New Hardware or Software Required |
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Hardware and software solutions are expensive and create large administrative burdens for those who use them. Red Letter is a true service, which requires absolutely no new hardware or software for users. The up front costs of hardware and software can be large to begin with, but that does not even take into consideration the numerous other costs that are often forgotten. The costs of maintenance and support contracts, training, staff time, upgrades, consulting and system usage can often be far greater than the initial cost of the hardware and software. With Red Letter, you simply pay the low monthly or annual fee for the number of secure email accounts you need and leave the rest up to us. You are always entitled to the latest revision and can scale the service to the number of accounts needed, without having to worry about over or underutilizing a piece of hardware. |
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Red Letter is the perfect and painless way to send private and confidential information via email. |
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